Shop With Confidence

SUDS is dedicated to ensuring that your orders are processed, packed and shipped promptly. We work closely with trusted carriers to provide accurate delivery estimates. That said, it is advisable to complete your shopping well in advance to minimize the risk of any unexpected delays

Shipping options, rates and arrival times - orders under $75 CAD

North America: $10.00 CAD

Order Arrival: 2-10 business days, depending on location

Everywhere Else: $30.00 CAD

Order Arrival: 2-30 business days

• Delivery times shown are based on normal business volume.
• The shipping and handling cost for your order is based on our flat rate and will never change
• Orders are only shipped on business days: Monday-Friday, excluding stat holidays.
• We aim to have all orders carefully packaged and shipped within 1-3 business days

Shipping options, rates and arrival times - orders over $75 CAD

North America: Free

Order Arrival: 2-10 business days, depending on location, discount automatically applied at check-out, no discount code required

Everywhere Else: $30.00 CAD

Order Arrival: 2-30 business days

• Delivery times shown are based on normal business volume.
• The shipping and handling cost for your order is based on our flat rate and will never change
• Orders are only shipped on business days: Monday-Friday, excluding stat holidays.
• We aim to have all orders carefully packaged and shipped within 1-3 business days

 

Shipping FAQs

Shipping Couriers

We ship our packages via Canada Post, UPS, Fedex or USPS

Purchases will be shipped from our Toronto distribution center in Canada

Multiple Shipping Addresses

We’re unable to ship a single order to multiple addresses. You’ll need to create a new order if you’d like to ship to more than one address.

Order Tracking

When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.

Out of Stock Items

If an item in your order is out of stock, our customer care team will be in touch to discuss a solution. We’re unable to back order items that are out of stock.

Order Cancellation and Adjustments

We normally do not accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us.

What if I don’t receive my delivery?

If you don’t receive your order, contact us. Please make sure you have your order number ready so our Customer Care team can help you as quickly as possible.